Privacy Policy

Last updated: September 25, 2026.

This policy explains what personal information InspectWire ("we") collects, why, and what you can do about it. Our customers are businesses; this policy covers the people at those businesses who use our site and Service.

1. Information we collect

• Snapshot requests and messages you send: work email, company name, service category, territory and any note you add. If you email us, we keep the message and your contact details.
• Customer and billing information: name, business name, email, billing address, and the plan you buy. Payments are handled by Stripe; we receive limited details (for example, card brand and last 4 digits) but never your full card number.
• Delivery preferences: territories, categories, delivery frequency, exclusions, and (Pro) the business addresses you give us for client-watch.
• Email events: our email provider records whether a message was delivered or bounced, and may record opens and clicks if tracking is turned on.
• Technical data: our hosting provider (Cloudflare) processes IP addresses and request data to serve the site and block abuse. Our form records the approximate country of a request (not the IP address) to help spot spam. We don't use advertising or analytics cookies. Cloudflare may set strictly necessary security cookies, and the optional Cloudflare Turnstile check on our form may process device and browser signals to tell people from bots.

2. Public-record business data in our product

Our lists come from government inspection records about businesses: business name, address, business phone as published by the agency, inspection dates, results and citation text. We don't add owner names, personal emails or personal phone numbers. We automatically remove email addresses and phone numbers that appear inside inspector comments. If you believe a record we deliver contains personal information about you, or is wrong, contact us and we'll review it; corrections to the official record must be requested from the agency that published it.

3. How we use information

• To prepare and send the snapshot you asked for, and to deliver the subscription or report you bought.
• To send service messages (receipts, onboarding, renewal reminders, outage notices).
• To send a short series of emails about using the inspection list after a snapshot request, and occasional product news. You can unsubscribe from marketing email at any time.
• To contact businesses that may be interested in InspectWire, using business contact details they publish (for example on their own website). Every such email identifies us and includes an opt-out, which we honor.
• To run, secure and improve the Service, prevent fraud and spam, and meet legal, tax and accounting obligations.

4. We don't sell personal information

We don't sell or rent your personal information, and we don't share it for cross-context behavioral advertising.

5. Service providers we use

We share information only with providers that help us run InspectWire, under their own privacy and security terms: Stripe (payments, billing portal), Cloudflare (hosting, DNS, security, email routing), Resend (sending transactional email and digests), Google Workspace (our business email), an email outreach provider (for business prospecting emails), and, where used, a mail-handling service that receives our postal mail. We may also disclose information if required by law or to protect our rights, or as part of a sale or reorganization of the business.

6. How long we keep information

• Snapshot requests from people who don't subscribe: up to 24 months, or until you ask us to delete them.
• Customer and billing records: for as long as you're a customer, then as long as needed for tax and accounting (typically up to 7 years).
• Unsubscribe and opt-out records: kept so we can keep honoring your choice.

7. Your choices and rights

• Unsubscribe from marketing email using the link in any email, or by replying "unsubscribe".
• Access, correct or delete your information by emailing [email protected]. We'll respond within 30 days. We may need to verify your request and keep some records where the law requires.
• Depending on where you live, you may have additional rights under state privacy laws. We'll honor requests made under applicable law.

8. Security

We use reputable providers, encrypted connections (HTTPS), restricted API keys and two-factor authentication on our accounts. No method is perfectly secure, so we can't guarantee absolute security.

9. Children

The Service is for businesses and isn't directed to children under 16. We don't knowingly collect their information.

10. Changes

We'll post updates here with a new "last updated" date and email customers about material changes.

11. Contact

InspectWire · [email protected] · Contact page · InspectWire, 6083 N Figarden Dr, Unit #838, Fresno, CA 93722